TERMS OF USE
Mustard LLC Terms of Use
Last updated: [April 1st, 2026]
These Terms of Use (“Terms”) govern your access to and use of the Mustard website, the Mustard platform, onboarding flows, customer portals, and related services made available by Mustard LLC (“Mustard,” “Company,” “we,” “us,” or “our”).
By accessing or using the website or services, you agree to these Terms. If you do not agree, do not use the website or services.
1. Scope
These Terms apply to:
our public-facing website;
the Mustard application and related user interfaces;
onboarding, account creation, and customer access flows; and
related services and materials made available by Mustard.
If you or your company have entered into a separate signed Master SaaS Agreement, Order Form, or other written agreement with Mustard, that signed agreement will control to the extent of any conflict with these Terms.
2. Eligibility
You must be at least 18 years old and able to enter into a binding agreement to use the website or services.
If you use the services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.
3. Access to the Services
Subject to these Terms and any applicable signed agreement, Mustard grants you a limited, non-exclusive, non-transferable, revocable right to access and use the website and services for lawful business purposes.
If you are a paying customer, your rights to use the platform are also governed by your applicable subscription plan, Order Form, and any signed customer agreement.
4. Accounts and Credentials
You may be required to create an account to use certain services.
You are responsible for:
keeping login credentials confidential;
restricting access to your account;
ensuring your users comply with these Terms;
promptly notifying Mustard of any suspected unauthorized access or misuse.
We may suspend or restrict access if we reasonably believe an account is being used in violation of these Terms, a customer agreement, or applicable law.
5. Acceptable Use
You may not, and may not permit any third party to:
use the website or services for unlawful, fraudulent, or misleading purposes;
reverse engineer, decompile, disassemble, scrape, or attempt to derive source code from the platform;
copy, modify, reproduce, republish, distribute, display, sell, sublicense, rent, lease, timeshare, or commercially exploit the website, platform, or related materials except as expressly permitted;
interfere with or disrupt the integrity, security, or performance of the services;
attempt unauthorized access to any account, system, network, or data;
use the platform to build or support a competing product or service;
upload malicious code, malware, or harmful content;
remove or alter proprietary notices, branding, or legal notices;
use Mustard’s name, logos, trademarks, or branding publicly without prior written consent;
submit content or data you do not have the right to provide or process.
6. Customer Data and User Content
You retain responsibility for the information, data, files, content, and materials you submit to Mustard or make available through the services.
You represent that you have the necessary rights and permissions to provide such content and to allow Mustard to process it as needed to operate the services.
As between Mustard and its customers, ownership of customer data is governed by the applicable customer agreement. If no separate customer agreement applies, Mustard may use submitted information only as reasonably necessary to provide, maintain, secure, support, and improve the services, comply with law, and enforce its rights.
7. Intellectual Property
Mustard and its licensors own all right, title, and interest in and to the website, platform, software, source code, workflows, interfaces, documentation, branding, trademarks, designs, know-how, and related intellectual property.
Except for the limited rights expressly granted in these Terms or an applicable customer agreement, no rights are granted to you by implication, estoppel, or otherwise.
8. Privacy
Your use of the website and services is also subject to our Privacy Policy.
9. Third-Party Services
The website or platform may contain integrations with, or links to, third-party services. Mustard is not responsible for third-party services, their content, or their privacy, security, or business practices.
10. Availability and Changes
We may update, improve, modify, suspend, or discontinue all or part of the website or services from time to time for operational, security, legal, or business reasons.
We do not guarantee uninterrupted availability of the website or services unless expressly stated in a separate signed agreement.
11. Fees and Billing
If you purchase a paid subscription or service, you agree to pay applicable fees in accordance with the relevant Order Form, checkout flow, or signed customer agreement.
Recurring plans may renew monthly or annually, as disclosed at the time of purchase or in the applicable customer agreement. Cancellation, renewal, and billing terms for paying customers are governed by the applicable Order Form, checkout flow, and signed agreement.
12. Suspension and Termination
We may suspend or terminate access to the website or services if:
you violate these Terms;
you violate an applicable customer agreement;
payment is delinquent;
continued access would create security, legal, or operational risk;
required by law.
You may stop using the website or services at any time. If you are a paying customer, termination and cancellation rights are governed by your applicable customer agreement or Order Form.
13. Disclaimers
THE WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS EXCEPT TO THE EXTENT EXPRESSLY PROVIDED IN A SEPARATE SIGNED AGREEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUSTARD DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUSTARD WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE WEBSITE OR SERVICES.
IF YOU ARE A PAYING CUSTOMER UNDER A SEPARATE SIGNED AGREEMENT WITH MUSTARD, ANY LIABILITY LIMITATIONS IN THAT SIGNED AGREEMENT WILL CONTROL TO THE EXTENT APPLICABLE.
15. Indemnification
You agree to defend, indemnify, and hold harmless Mustard and its officers, employees, contractors, affiliates, successors, and assigns from and against claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to:
your misuse of the website or services;
your violation of these Terms;
your violation of law;
your infringement or misappropriation of any rights of another person or entity;
content or data you submit without proper rights or authorization.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-law principles.
If you are a party to a separate signed agreement with Mustard that contains dispute-resolution terms, those terms will control.
Otherwise, disputes arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Indiana, and you consent to the jurisdiction and venue of those courts.
17. Changes to These Terms
We may revise these Terms from time to time. The updated version will be posted with a revised “Last updated” date. Continued use of the website or services after the effective date of updated Terms means the updated Terms apply.
18. Contact
If you have questions about these Terms, contact:
Mustard LLC
Email: [luke@getmustard.info]
Address: [Kokomo, IN]
Phone: [(317) 441-0806]